Company

This company was started because we love what we do and we do it with excellence! 

It is our mission to perform high quality work and to fully satiisfy our customers.

Only because we love what we do we became so successful. 

Me

Solutions Consultant with over 12 years experience in the IT field. I have been working in the ‘Go to Market’ team, which helps relay all new product information to the various regions. This includes assisting with on-site demos, sales presentations, as well as account management for some of our African sites. 

Prior to BLS I was with Emagine International for 6 years, performing various roles within the company. I started as a Technical Marketing Operation Specialist, and within the first two years moved into the role of Customer Value Delivery Manager. This role required a combination of skills for our biggest client, Vodacom SA. This was primarily a client focused role in Service Delivery and client satisfaction, and entailed providing guidance and advice on campaign configuration, up-selling of additional product development, and managing the onsite team. 

I then moved into the role of Capability Delivery Manager. This role required me to be the product expert, to provide best practice campaign configuration and execution, training of new product functionality, both on-site and at other client sites like Etisilat Nigeria, as well as up-selling of additional development days and Marketing Support. This role also required me to assist in a Pre-Sales role, assisting with presentations to Vodacom Tanzania, Vodacom Mozambique, and Brutel - a fixed line operator in Brunei. In this role I have also had some exposure to various campaign management systems such as Chordiant, Flytext and Pontis. Using my combined skill set of my technical background and customer facing skills I have been able to perform in this ever-changing and demanding industry. 

Prior to my current employment I worked as a Database manager using SQL Server 2005. I used SQL Server primarily to compile ad hoc reports for the researches based at the UKZN – Med School, as well as liaising with Harvard University in Boston and Cambridge University in England. These reports were used in AIDS research papers which were then published in medical articles, journals, and other academic papers. Maintaining the database here included making sure that data integrity was maintained at all times and rectified if incorrect.

My prior two years were worked primarily in Oracle Applications 10g, Oracle Webforms, Oracle DBMS SQL and PL/SQL 10g - 9i, Crystal Reports and Unix Scripting, Oracle Stored Procedures and Program Units specialising in Forms, Reports and Applications development within the Medical Aid/Insurance and Financial market sectors. Working within these areas has given me a good working knowledge of the complete Oracle environment.

Strong client facing skills, which have been used to quickly and efficiently solve clients required needs and provide solutions, means that I work well in a team. I am also highly motivated individual able to adapt to any working environment.